Description of the job
Job Description
- Ensure that customers are given an efficient and enjoyable customer experience and that their service and value expectations are consistently exceeded.
- Monitor the work of all colleagues and carry out appraisals, recognise training needs and potential as appropriate.
- Be passionate about the Coffee Bar operation and be aware of new concepts and ideas in the industry and on the high street that may enhance the current offer
- Actively encourage colleagues to further develop themselves and seek out new trends.


