Job Operations Executive - Payments

Job Description

We’re seeking a talented individual to join our Payments team in Glasgow to perform the daily duties, checking and general processing of all payment functions, in a timely and accurate basis, whilst ensuring compliance with regulatory requirements.

The role holder will operate within defined standards and guidelines which are aligned to service level agreements and data quality controls.

As Operations Executive - Payments, your responsibilities will include among others:

• Ensure that all tasks are completed to a high standard, any anomalies are reported to your line manager within agreed timescales and ensure that personal and team KPI’s / KRI’s / MIR are met.
• Provide technical advice to assist in resolving issues or queries which arise within the team and contribute and assist with change initiatives relevant to the team.
• Support the change management program relevant to your area and be actively involved in the development and delivery of changes to operational and systems infrastructure.
• Ensure that fair treatment of clients is at the forefront of all activities and that all interactions are conducted in an open and transparent manner.
• Demonstrate a thorough understanding of the firms’ regulatory framework and how this applies to your role.
• Demonstrate an understanding of the risks to clients within their operation and how these will be mitigated..